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Drive sales performance through strategies and problem-solving.
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Ensure smooth and efficient store operations and administration.
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Maintain visual merchandising and store presentation standards to consistently reflect the Chaffic brand.
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Execute promotions and campaigns, including setting up displays and in-store marketing.
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Train, coach, and strengthen staff capabilities to ensure a high-performing team.
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Handle customer queries and ensure exceptional service standards.
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Monitor inventory and order stock to an efficient level.
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Strategically manage rosters and in-store budgets to maximise efficiency and team productivity.
Store Supervisor
Full Time
About The Role
Are you ready to take your leadership skills to the next level? At Chaffic, we’re looking for a Store Supervisor to help drive sales, lead a passionate team, and ensure our stores run smoothly. You’ll be responsible for day-to-day operations, team management, and delivering amazing customer experience. If you're a driven leader with a passion for inspiring teams and creating exceptional bubble tea experiences, this is the perfect opportunity for you!
Job Responsibilities
What We're Looking For
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A leader with strong team management skills (extra points if you have experience in retail or F&B)
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Strong problem-solving ability and a keen sense of business to contribute to store growth.
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Ability to efficiently multi-task and stay organised in a fast-paced environment.
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Excellent communication and interpersonal skills to foster relationships with both staff and customers, ensuring a friendly and welcoming atmosphere.
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Proactive and hands-on, with a genuine passion for delivering exceptional customer service.
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Reliable, detail-oriented, and capable of managing stock, schedules, and budgets.
