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Terms of service
These Terms of Service (the “Terms”) govern your access to and use of Chaffic.com and any related online services (the “Site”), operated by Chaffic (“we”, “us”, “our”). By accessing the Site, creating an account or purchasing from us, you agree to be bound by these Terms and by our Privacy Policy and Returns/Refunds Policy.​​
Overview
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By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
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Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound bythese Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. Ifthese Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
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Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updatesand/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the websitefollowing the posting of any changes constitutes acceptance of those changes.
Eligibility & your account
You must be at least the age of majority in your place of residence (18+ in Australia) to use the Site and you have given us your consent to allow any of your minor dependents to use this site. You are responsible for keeping your account credentials confidential and for all activities under your account. .We may refuse service, create accounts, or cancel orders at our discretion (for example, suspected fraud or abuse).
ShippingProducts, pricing & availability Rates
All products and prices are listed in AUD (incl. GST where applicable) unless stated otherwise. We may change products, pricing and availability at any time.
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Colours & images. We try to display colours and images accurately but cannot guarantee your device’s display.
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Errors & omissions. We may correct errors, inaccuracies or omissions (including after you place an order) and to cancel orders affected by such issues.
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Promotions & bundles. Promotions, coupons and bundle offers are subject to the stated terms and dates and may not be combined unless expressly allowed.
Orders & payment
An order is an offer to buy. We accept your order when we send an order confirmation or dispatch the goods, at which point a contract forms between you and us.
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Payment methods. We accept the payment methods displayed at checkout (e.g., Visa, Mastercard, Amex and eligible digital wallets via our payment provider). You authorise us and our payment provider to charge your selected method for the total amount of your order.
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Billing information. You agree to provide current, complete and accurate purchase and account information and to promptly update it.
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Order limits. We may limit or cancel quantities per person/household/order. If we make a change or cancellation, we’ll attempt to notify you using the contact details provided.
Shipping, risk & title
We ship to the regions shown at checkout. Shipping fees, methods and delivery timeframes are displayed during checkout or on our Shipping Policy page.
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Risk & title. Risk in the goods passes to you upon delivery to the address you provide (or upon collection, for pickup). Title passes once we receive full payment.
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Delays. We are not responsible for delays outside our reasonable control (e.g., carrier delays, customs, adverse weather). We will take reasonable steps to assist if a parcel is delayed or lost in transit.
Returns & refunds
Your purchase is subject to our Returns/Refunds Policy. Nothing in these Terms limits any rights you may have under the Australian Consumer Law (ACL). If the goods are faulty, not of acceptable quality, or otherwise fail to meet a consumer guarantee, you are entitled to a remedy under the ACL. Where permitted by law, we may require proof of purchase and may inspect/assess the goods.
Subscriptions & pre‑orders (if applicable)
If we offer subscriptions or pre‑orders, the specific terms (billing frequency, cancellation, renewal, fulfilment dates) will be presented at purchase and form part of these Terms.
Acceptable use
You must not use the Site for any unlawful or unauthorised purpose, including (without limitation) to: violate any law; infringe intellectual property; upload malicious code; scrape, crawl or collect data without consent; or interfere with security features. We may suspend or terminate access for breach.
User content (reviews, feedback)
You are responsible for content you submit (e.g., reviews, comments). By submitting content, you grant us a non‑exclusive, worldwide, royalty‑free licence to use, reproduce, modify and display that content for operating and promoting the Site and our products. We may monitor, edit or remove content we reasonably consider unlawful, offensive or violating rights or these Terms.
Intellectual property
All content on the Site, including text, graphics, logos, product names, photos and design, is owned by or licensed to us and protected by intellectual‑property laws. You may not use our trademarks or content without our prior written consent, except as permitted by law.
Third‑party services & links
The Site may include links to third‑party websites or services (e.g., payment, analytics, shipping). We are not responsible for third‑party content or practices. Your use of third‑party services is governed by their terms and policies.
Australian Consumer Law — important notice
All content on the Site, including text, graphics, logos, product names, photos and design, is owned by or licensed to us and protected by intellectual‑property laws. You may not use our trademarks or content without our prior written consent, except as permitted by law.
Warranties, disclaimers & limitation of liability
Except for non‑excludable guarantees under the ACL, the Site and all products/services are provided “as is” and “as available” without warranties of any kind, express or implied. To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, loss of profits, revenue, savings, data or goodwill arising out of or related to your use of the Site or purchase of products.
Indemnity
You agree to indemnify and hold us and our officers, employees, agents and contractors harmless from any claim, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.
Termination
We may suspend or terminate your access to the Site at any time for any breach of these Terms or where required by law. Sections that by their nature should survive termination do so (including payment obligations, IP, disclaimers, limitation of liability and indemnity).
Governing law & disputes
These Terms are governed by the laws of Western Australia, Australia. You submit to the exclusive jurisdiction of the courts of Western Australia and the Commonwealth of Australia.
Electronic communications & notices
By using the Site, you consent to receive communications from us electronically (e.g., email, on‑Site notices). Legal notices may be sent to the email or postal address you provide or posted on the Site.
Miscellaneous
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. No failure or delay to exercise a right operates as a waiver. These Terms constitute the entire agreement between you and us regarding the Site and supersede prior agreements and understandings.
